Balika Brothers

Privacy Policy


Last Updated: December 13, 2025


This policy explains what information we collect, how we use it, and the choices you have.




1. Information We Collect


We may collect the following:


Personal information


  • Name
  • Email
  • Shipping and billing address
  • Payment details (processed securely by third-party providers — we do not store full card numbers)


Technical information


  • IP address
  • Browser type
  • Device information
  • Site activity (via analytics tools)


Optional


  • Email preferences if you subscribe to our Coffee Club or newsletter.




2. How We Use Your Information


We use your information to:


  • Process and deliver orders
  • Provide customer support
  • Send optional updates or marketing (only if you opt in)
  • Improve site performance and user experience
  • Detect and prevent fraudulent or suspicious activity




3. Sharing Your Information


We do not sell or rent customer data.


We share limited information only with trusted service providers who help us operate our business, including:


  • Payment processors
  • Shipping carriers
  • Email and marketing tools (e.g., Mailchimp)
  • Analytics providers (e.g., Google Analytics)


These partners must keep your information confidential.




4. Cookies & Tracking


We use cookies and similar tools to:


  • Enable site functionality (e.g., shopping cart, checkout)
  • Improve performance
  • Analyze site traffic


You may disable cookies in your browser, but some features may not work correctly.




5. Data Security


We use SSL encryption and industry-standard security measures.

No online transmission is completely secure, but we take reasonable steps to protect your information.




6. Your Rights


You may request to:


  • Access your personal information
  • Update or correct your information
  • Delete your information (unless we must keep it for legal or order-related purposes)


Contact: webmaster@balikabrothers.com




7. Changes to This Policy


We may update this policy periodically.

Changes will appear on this page with a new “Last Updated” date.